Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Service Orientation
Looking for ways to help people.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Active Listening
Listening to others, not interrupting, and asking good questions.
Coordination
Changing what is done based on other people's actions.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Social Perceptiveness
Understanding people's reactions.
Biology
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Reading Comprehension
Reading work-related information.
Writing
Writing things for co-workers or customers.
Speaking
Talking to others.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Operations Monitoring
Watching gauges, dials, or display screens to make sure a machine is working.
network.
